Partners

Technology & Delivery Partners

Building scalable support operations requires a combination of people, processes and technology. OPCX Solutions works with a carefully selected group of technology providers to help you improve customer experience, operational efficiency and support performance.

Our Partners

Technology Partners

Freshworks

Customer service, employee service and CRM solutions designed to help organisations scale support operations and customer engagement.

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Aircall

Cloud telephony designed for customer support and customer-facing teams.

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Growing Our Partner Network

We're actively expanding our partner ecosystem

We're actively expanding our partner ecosystem to provide additional specialist capabilities for support teams.

Future partnership areas may include:

  • Quality Assurance & Coaching
  • Workforce Management
  • Customer Feedback & Voice of the Customer
  • Knowledge Management
  • AI & Automation

As new partnerships are established, additional solutions and services will be added here.

Need Help Choosing?

Not sure which platform is right for your organisation? Book a 1 hour Clarity Hour call to discuss your priorities and support maturity.

Book a Clarity Hour

Interested in Partnering with OPCX Solutions?

OPCX Solutions is building a network of complementary technology and service partners focused on improving support operations and customer experience. If your solution aligns with our vision and client needs, we'd love to hear from you.

Become a Partner